Billable time evaporates
Work reconstructed days later is systematically under-recorded. The hours were spent; they were simply never captured.
Practice area pages
Depth per area, written to be found and to qualify
Practice
Law Offices
Unbilled time is the largest expense on no ledger.
Legal practices lose money in two places nobody audits: time reconstructed from memory at month-end, and intake enquiries that sit unanswered while the client calls the next firm on the list.
Where the work leaks
4 failure points
Intake has no clock
A prospective client who waits two days has usually already retained someone else. There is no SLA and no conflict check at the door.
Deadlines depend on one memory
Statutory and court dates calculated by hand, held by one person, with no second system watching.
Clients are informed on request only
Status updates happen when a client chases. Every chase is unbilled time spent on reassurance.
What I build
10 modules
Public site
What the market sees
01
02
Qualified intake form
Matter type, jurisdiction, and urgency captured up front
03
Consultation booking
Real availability, not a callback promise
04
Attorney profiles
Credentials, admissions, and matter experience
Back office & portal
Where the operation actually runs
01
Matter management
Parties, status, documents, and the full activity trail
02
Conflict check
Runs against parties at intake, before engagement
03
Deadline docket
Dates computed from filing rules, with layered reminders
04
Time & billing
Capture at the point of work, with pre-bill assembly
05
Client portal
Matter status, shared documents, and invoices
06
Document vault
Versioned, permissioned, and searchable per matter
What stops being someone’s job
When
Intake submitted
The system
Conflict check, qualification score, assignment, acknowledgement within minutes
When
Filing date recorded
The system
Compute dependent deadlines and docket reminders
When
Matter stage changes
The system
Client portal update, no chase required
When
Month-end approaches
The system
Assemble pre-bills and flag unbilled work in progress
What moves
Typical baseline → target
Billable capture
Reconstructed monthly
+10–18% from contemporaneous capture
Intake first response
1–2 days
Under 15 minutes
WIP to invoice
45–60 days
Under 20 days
Missed deadline exposure
Single point of failure
Systematised with layered alerts
These are sector baselines and the targets a system of this shape is built to hit — not results measured on a past engagement. Delivered work with implementation notes is on execution logs.
Where we start
Intake with conflict check and SLA clock, plus contemporaneous time capture — revenue protection first.
Client-fund and trust-account handling is regulated. Ledgers are built to your jurisdiction’s rules and reconciled, never improvised.
Integrations
E-signatureAccounting & trust ledgerCourt rules calendarSecure document storage
Typical stack
Next.jsNode.jsPostgreSQLn8n